Namecheap and GoDaddy are big names in domain registeration and hosting industry. Both companies aim to provide domain names at reasonable cost to the customers. Both of them have high security features, superior domain management services such as dynamic DNS performance, and 24×7 customer support. You also get many freebies while availing any service from them.
Before we take a look at the features, pros, and cons of both giants, let’s go through a quick comparison of major features that you should look for.
NameCheap vs GoDaddy (A Quick Comparison)
Below is a brief comparison of features and pricing for top-level domain names from GoDaddy and NameCheap.
|Customer Support||24/7 Chat support||24/7 Call Support|
|Average New Domain Name Price (.com)||$10.69||$11.99|
|Domain Renewal Price (.com)||$10.69||$14.99|
Namecheap is a leading domain registrar that is accredited by ICANN. (Internet Corporation for Assigned Names and Numbers). Namecheap has domain registry service as its core business and provides additional services like web hosting, email hosting, and cloud-based hosting services.
Namecheap offers cheaper pricing for popular domains like .com, .co, and .info. You also enjoy deep discounted prices for domains like .club for $9 less, .mobi for $27 less, .design for $23, and .win for $27 less than GoDaddy.
Namecheap offers three different hosting plans.
Stellar us the basic level of plan with unmetered bandwidth and an option to host three websites for $1.44 per month for the first year.
B. Stellar Plus
With Stellar plus, you get unmetered SSD usage and auto backup for $2.44 a month in the first year. This plan is ideal if you have a growing website or a blog.
C. Stellar Business
This plan is suitable for you if you have a business that you are bringing online as you get 50GB of fast SSD disk space, the option to host unlimited websites, auto backup, and a cloud storage option for just $4.44 per month.
Namecheap offers support through live chats, tickets, and has a support center. You don’t get direct phone support which is a drawback when you need urgent support.
However, connection time to the live chat support is great as you get connected in under two minutes.
The knowledge base on Namecheap’s website is well detailed so you can find answers to frequently encountered problems concerning plans and hosting setup.
Namecheap has an easy to navigate cPanel with a well thought out graphical interface. You get file management, email setup, database management, backup access, and a website builder all in one place for convenient management.
User Benefits (Pros)
#1. Free WhoIsGuard
With Namecheap, you get a WhoIs guard privacy package that helps to protect your personal information when someone looks up your domain registration details.
#2. Premium DNS
For $4.88 a year, you get additional DNS uptime and DDoS protection to prevent your website from crashing during Denial of Service attacks.
#3. Free Domain and Migration
Namecheap offers a free domain on all hosting plans so you don’t have to spend extra. If you are looking to switch hosting, you also get migration help from NameCheap free of cost.
#4. Load Time
Page loading time is one of the important factors that determines customer satisfaction. Namecheap averages loading speed of 687ms over the last 24 months which is decent for the plan prices.
#5. Money-Back Guarantee
Namecheap has a 30-day money-back guarantee that allows you to check if the plan is best suited for your needs or not.
#6. Feature Rich Plans
Namecheap offers excellent features like unmetered bandwidth, free SSL certificate for the first year, twice a week of backups even on the cheapest plans available.
You also get 50 MySQL databases and an option to set up three websites on the basic level plan. These features will add up to considerable cost savings in the long run.
#1. Expensive New Domains
Namecheap has expensive initial costs for new domains.
#2. Poor Uptime
Namecheap has posted below industry average uptime in the last 24 months. It averages around 99.87% that translates to around 1 hour of downtime in a month.
Although it does not seem much, depending on your traffic, you may lose potential conversions in that period.
#3. Delayed Customer Support
Namecheap’s customer service includes 24/7 live chat support.
Even though the connection to a support agent is quick, there is a lot of hopping around departments to solve the issue.
Sometimes, you also get a link to an article describing the issue on Namecheap’s website from the customer support agent which is annoying as it doesn’t serve any good to quickly resolve the problem.
If all you need is a good initial plan along with additional benefits on a budget, Namecheap is a great option for you.
Namecheap’s flat pricing for both initial purchase and renewal is excellent if you intend to hold the domain name for many years.
Also read – Hostripples Review
GoDaddy is the largest domain registrar in the world. GoDaddy also provides hosting plans and a wide array of services like e-mail aliases, SEO, subdomains, online marketing tools, and privacy protection.
GoDaddy offers a wide range of country-specific top domain names at discounted prices.
For example, the .mobi domain is $5 and the .org domain is $4.48 cheaper than Namecheap. However, the renewal cost of these domains is higher than Namecheap pricing.
Godaddy has aggressively priced domains when you are initially buying the domain. Usually, you get deep discounts on popular domain extensions like .org, .info that you can get for $7.99, and $2.99. But it comes with steep renewal rates that jump to $19.99 and $16.99 respectively.
GoDaddy offers four hosting plans:
|Hosting Type||Price (Cheapest – Expensive)|
|Shared Hosting||$2.99 – $12.99|
|WordPress Hosting||$4.99 – $24.99|
|VPS Hosting||$19.99 $74.99|
|Dedicated Hosting||$89.99 – $179.99|
GoDaddy has a searchable database of knowledge platforms that helps you if you are new to setting up websites. With this, you can clear most of the pain points or technical roadblocks you may encounter during setting up your blog or website.
You get toll-free phone support that’s useful for urgent fixes that come in handy when you are running a sale on your website and need quick assistance to ensure your website doesn’t crash.
You can also create a ticket for the issue you are facing and a customer support agent will be assigned to you for hands-on issue solving so you get quick resolution if you are stuck.
GoDaddy has an intuitive cPanel that lets you manage your web hosting on a single dashboard for a seamless setup experience.
User Benefits (Pros)
#1. Affordable Initial Domain Registration Costs
GoDaddy offers cheap domain names for even top extensions like .com which is good if you are looking to try out online websites for the first time or you only intend to use the domain for less than two years.
#2. Bulk Purchase of Domains
Godaddy has an option to buy domains in bulk which is helpful if you intend to buy many domains related to your business.
#3. Industry Leading Uptime
GoDaddy has a very reliable uptime of 99.97% so you can worry-free of missing potential sales as this accounts for just 13 minutes of downtime.
#4. Low Cost of Entry
GoDaddy has economical plans to get started with your website or blog. You also get a maximum of 100 GB of storage, unmetered bandwidth, free domain name, and free business email for free that help you to limit additional costs.
#5. Fast Customer Support
GoDaddy offers you a well-detailed knowledge base to figure out basic issues. On top of it, you get reliable customer support both on chat as well as call that ensures quick solutions for your problems.
#6. Quick Page Loading
GoDaddy has posted average page loading speeds of up to 554ms which is on par with the industry standard at this price point.
#1. Separate Domain Manager Window
GoDaddy does not have an integrated domain Manager with their hosting dashboard that is inconvenient during website setup if you are using Godaddy hosting.
#2. Costly Domain Renewal Prices
Although you can secure pretty cheap prices for the initial lock-in period, the renewal rates more than double in top domain names like.com and specific domain names like .pizza and .diamonds
#3. Misleading Refund Policy
GoDaddy has misleading text in their promotional banners when it comes to the refund policy of hosting.
I’m some cases, the policies are very impractical. One such example is that if you have bought a short term plan (less than a year), then you only get 48 hours to try out the hosting plan which is nowhere near sufficient to check whether the plan is suitable for your needs.
In the case of annual plans, the wordings in terms and conditions state that if you have set up a website using the hosting services of the plan you have bought, then they can technically refuse a refund as you have already used the hosting services.
#4. Lot of Upselling
GoDaddy tries to sell you many services at additional cost during check out. Some of the basic features like SSL certificate, daily malware scans are also paid features but you get for free in other hosting providers.
#5. No WhoIsGuard Protection
GoDaddy does not offer WhoIs protection that prevents showing your name and address when people search for domain owner details online. The protection is an add-on whereas you get this for free in Namecheap.
If you are looking for affordable domain purchases or looking to use the domain for just 2 years, then the low entry cost of GoDaddy is a great option. You also have the option to purchase domains in bulk that helps you with maintenance.
GoDaddy vs Namecheap – Conclusion
Namecheap is the clear winner whether it’s about domain registration or hosting. If you plan to run your domain for more than two years, then you will benefit from the low renewal costs of Namecheap as compared to GoDaddy.
Regarding hosting benefits, Namecheap is less expensive and provide better support as compared to GoDaddy.